Contact and other details
Slaughter and May
2903/2905 China World Office 2
No.1 Jianguomenwai Avenue
People's Republic of China
Tel: +86 10 5965 0600
Fax: +86 10 5965 0650
Firm SRA branch number: 518429
In Beijing we practise through a partnership known as Slaughter and May, whose principal place of business is at One Bunhill Row, London EC1Y 8YY. The partnership is authorised and regulated by the Solicitors Regulation Authority.
All partners based in Beijing are solicitors of Hong Kong and England and Wales, and as such are regulated by The Law Society of Hong Kong and the Solicitors Regulation Authority.
A copy of the Hong Kong Solicitors' Guide to Professional Conduct is available on The Law Society of Hong Kong's website, www.hklawsoc.org.hk.
A copy of the SRA Handbook 2011 is available on the Solicitors Regulation Authority's website, www.sra.org.uk. This includes the SRA Overseas Principles, which embody the key ethical requirements on firms and individuals who are involved in the provision of legal services outside England and Wales. If you think we have breached any of the SRA Overseas Principles, you can report the matter directly to the Solicitors Regulation Authority (see www.sra.org.uk/consumers/problems/report-solicitor.page).
Our terms and conditions
Advice is given and services are supplied by Slaughter and May on the basis of the firm's terms and conditions of business, which are available to clients by emailing firstname.lastname@example.org. By instructing Slaughter and May, all clients of the firm agree to the firm's terms and conditions of business, subject to any amendments which the firm has expressly agreed.
No liability is accepted or responsibility assumed for advice given or services supplied to persons who are not clients of the firm, unless the firm expressly agrees otherwise.
Professional indemnity insurance
We take out and maintain professional indemnity insurance on a worldwide basis.
The primary layer of our worldwide professional indemnity insurance is with QBE Casualty Lloyd’s Syndicate DCH 386 and QBE Lloyd’s Syndicate QBE 1886 (both of Plantation Place, 30 Fenchurch Street, London EC3M 3BD) and Travelers Insurance Company Limited (of Creechurch Lane, London EC3A 5AF).
Client complaints procedure
At all times, we aim to provide our clients with a professional service of the highest quality.
Any client who is unhappy with any aspect of our service is entitled to complain. We treat all complaints seriously and are committed to investigating them promptly and fairly.
We expect to resolve any problem to your satisfaction.
If you have any complaint, including a complaint about your bill, you should raise it in the first instance with your relationship partner or the partner responsible for the relevant matter. If that is felt to be inappropriate, or if you feel that the response of the relationship partner or the partner responsible for the relevant matter is inadequate, you can write to Charlton Tse (Head Partner of the Beijing Representative Office) at 2903/2905 China World Office 2, No.1 Jianguomenwai Avenue, Beijing, People's Republic of China.
For further information on referring complaints to the Legal Ombudsman for England and Wales please see the Client complaints procedure for the London office.